CRM (Customer Relationship Management) - is the Customer Relationship Management System. In other words, it is a client database and reflects the business processes of your enterprise in the program. The CRM system is designed to automate and analyze most of the processes associated with customer relationships - calls, orders, hits, advertising campaigns, and more.
CRM systems are successfully used by all types of businesses, regardless of the size of the company. A sales company can not exist without such system. Even when you are an ordinary entrepreneur, your efficiency and order will be at the proper level, if you begin to keep track of your contacts, orders, reminders in one integral system!
This system can exist in one of the three most common forms:
We recommend this option. It will be a site with access only for users by passwords. This system is convenient because it is available to you on any device anywhere in the world!
You can work a customer base on the service and with special websites, on which many companies have their own base. Everyone is in their account. The advantage as well as the disadvantage is that the servers and the program are strange.
A database version can be kept right on your computer or on a server in the company. The so-called desktop software requires special software for access from another location
The CRM system is not always expensive. There are very cheap solutions. We can offer you to install an open source system (distributed free of charge) and configure it to your needs. The costs for such system will be from 200 USD and it is completely your property. Then, you will only continue to host the domain once a year (on average $20).
If the budget allows you to spend from 1600 USD, we can develop such a system entirely under your company, taking into account business processes, call-center and even corporate identity!